What happens if my product develops a fault?
If your item arrived in perfect condition but soon after getting it there is a…
Author The MrFurnish Team
Why has my mattress arrived rolled up?
We do advertise which of our mattresses are delivered rolled on the website, so apologies…
What happens if I am not in when you try to deliver?
If, on the day of the delivery, you realise that you are going to miss…
Do you deliver to the room of my choice?
It will depend on the item you purchase and the size of the item. For…
What should I do if my delivery arrives damaged?
If your delivery arrives damaged then you need to do one of two things before…
Will you deliver to a flat that is not on the ground floor?
Our delivery service is a doorstep delivery so our couriers will bring your item up…
Do you deliver to Northern Ireland/ R.O.I/ Channel Islands?
At the moment we are unable to deliver to N.I., R.O.I or the Channel Islands.…
Why do I have to pay for a collection when I am just swapping an item I already have?
We would love to not have to charge you, but our couriers charge us for…
When will I receive my refund?
When we process a refund please be aware that it can take up to 5 days…
Can I return my product after the 7 day period?
Unfortunately we are unable to accept returns if you inform us more than 7 days…