Do you sell bespoke mattresses?
We are able to source bespoke size mattresses and odd shaped mattresses. These do tend…
Browsing: My Order
Who should I contact if my delivery has not turned up?
We are always willing to help in these instances so please feel free to contact…
I’ve changed my mind and need to cancel my order
If you want to cancel your order that’s not a problem, we will be happy…
Are you able to send me samples of the fabrics you use?
We will try our utmost to accommodate all requests for fabric samples, but unfortunately we…
Why have I been sent an email asking me to verify my address details?
If you have received an email asking you to verify your billing address it is…
Is it possible to add items to my order once its been placed?
We can’t add items to an order which has already been placed, but it isn’t…
I have a transaction ID so why has my refund has not come into my account?
Don’t panic, when we process a refund you will get a transaction ID, but it…
I need to change my delivery date, can I do this once I’ve confirmed a date with you?
Yes you can, depending on how far in advance you know you need to change…
If I order on Friday when will my order arrive?
If the item you have ordered is advertised as next day delivery then it depends…
Can I pay over the phone?
As of 28/06 we currently do not take payments over the phone only via our…