Why do I have to pay for a collection when I am just swapping an item I already have? 0 By The MrFurnish Team on June 28, 2016 Ask MrFurnish, Deliveries, Returns, Faults & Damages We would love to not have to charge you, but our couriers charge us for collecting and returning items to our warehouse or suppliers and as we offer free deliveries we are unable to also absorb this charge. cost courier delivery charge exchange refund return swap Share. Twitter Facebook Google+ Pinterest LinkedIn Tumblr Email